Issue with transferring funds from Bank of Brazil to Nubank

My issue is regarding problem in transferring my share of funds from my deceased mother’s account held by Bank of Brazil, to Nubank.

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in portuguese, please.

Lamento por sua perda.
Se a falecida deixou bens, o acesso se dará mediante Inventário.

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I’m so sorry for your loss @Shirley_P

I found this article In the FAQ of Banco do Brasi explaining what to do in this situation.

In addition I strongly recommend you try to contact both Banco do Brasil, Nubank and a lawyer to help you out with the documents needed.

Nubank:

E-mail: meajuda@nubank.com.br
Phone: 0800 591 2117

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Hi @Shirley_P , please contact Nubank by email at meajuda@nubank.com.br. If you are abroad, use this number to call: +55 11 2039-0650. Here, we are just clients in a community, so for a proper answer regarding your case, please contact them directly.

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Infelizmente não sei o inglês, siga a recomendação dos meus nobres colegas da comunidade. :smiling_face:

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