My issue is regarding problem in transferring my share of funds from my deceased mother’s account held by Bank of Brazil, to Nubank.
in portuguese, please.
Lamento por sua perda.
Se a falecida deixou bens, o acesso se dará mediante Inventário.
I’m so sorry for your loss @Shirley_P
I found this article In the FAQ of Banco do Brasi explaining what to do in this situation.
In addition I strongly recommend you try to contact both Banco do Brasil, Nubank and a lawyer to help you out with the documents needed.
Nubank:
E-mail: meajuda@nubank.com.br
Phone: 0800 591 2117
Hi @Shirley_P , please contact Nubank by email at meajuda@nubank.com.br. If you are abroad, use this number to call: +55 11 2039-0650. Here, we are just clients in a community, so for a proper answer regarding your case, please contact them directly.
Infelizmente não sei o inglês, siga a recomendação dos meus nobres colegas da comunidade.